- Information We Collect
We collect information that you provide directly to us, as well as information automatically collected when you use our Site.
A. Information You Provide to Us
- Personal Identifiers: Name, shipping address, billing address, email address, and phone number.
- Account Information: Username and password if you create an account on Kikysco.
- Payment Details: Payment card numbers, billing information, and transaction history. (Note: Payments are securely processed through our third-party payment gateways; we do not store your raw credit card details on our servers).
- Skin Profile & Preferences: Information you voluntarily provide regarding your skin type, concerns, product reviews, or customer service inquiries to help us personalize your skincare experience.
B. Information Collected Automatically
- Device and Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and links clicked.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your shopping experience, remember your cart items, and analyze website traffic.
2. How We Use Your Information
We use the data we collect to provide you with high-quality skincare products and an optimal shopping experience. Specifically, we use your data to:
Process, fulfill, and ship your product orders.
Manage your Kikysco account and provide customer support.
Send order confirmations, updates, and tracking details.
Send promotional materials, newsletters, and special offers (you can opt-out at any time).
Analyze website performance and consumer trends to improve our skincare formulations and website layout.
Prevent fraud, secure our website, and comply with legal obligations
3. How We Share Your Information
We do not sell your personal data to third parties. We only share your data with trusted partners to run our business, including:
Service Providers: Delivery/shipping companies (e.g., FedEx, DHL, USPS) to deliver your skincare packages, and payment processors (e.g., paystack, PayPal) to handle payments securely.
Marketing Partners: E-mail marketing platforms (e.g., Klaviyo, Mailchimp) to send newsletters, and advertising networks (e.g., Google Ads, Meta) to show you relevant products.
Legal & Compliance: If required by law, we may disclose your information to comply with legal processes or protect the rights and safety of Kikysco and its community.
4. Cookies Policy
Cookies help us recognize you and remember your preferences (like keeping items in your shopping cart). You can manage or disable cookies through your browser settings; however, doing so may impact your ability to use certain features on our e-commerce store.
5. Data Security
We implement standard, industry-grade physical and electronic security measures (such as SSL encryption) to protect your personal information during transmission and storage. While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on where you live, you may have the following rights regarding your personal information:
Access/Correction: Request to see or update the personal information we hold about you.
Deletion: Request that we delete your personal data (subject to certain legal requirements, like completing an order).
Opt-Out: Unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any email we send.
7. Children’s Privacy
Our website and products are designed for individuals who are at least 13 years old (or the legal age of majority in your jurisdiction). We do not knowingly collect personal data from children under 13.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any major changes by updating the “Effective Date” at the top of this policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your skincare data is handled, please reach out to us at:
Kikysco Customer Support
Email: hello@kiksyco.com
9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AxiomThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AxiomThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
10. Third Party Websites
AxiomThemes may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by AxiomThemes, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. AxiomThemes bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.
11. Release of Your Data for Legal Purposes
At times it may become necessary or desirable to AxiomThemes, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.